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FREE SHIPPING TO CONTINENTAL USA ON ORDERS OVER $99.99
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Arrived timely and well packaged
Items are as described
Thank you
We're glad to hear that your order arrived on time and was well packaged. We strive to provide accurate descriptions for our products, so we're happy to hear that the item you received matched what you were expecting. Thank you for choosing our product!
Absolutely love the LED Snapezo frames, Really makes the double sided posters pop. Customer support outstanding. Very pleased with my purchase.
Thank you for taking the time to leave such a positive review. We are thrilled to hear that you love our LED Snapezo frames and that they have enhanced your double sided posters. We take pride in providing top quality products and our customer support team is always here to assist you with any needs. We appreciate your satisfaction with your purchase and hope to continue serving you in the future.
Front loading and matte screen is the best!
Thank you for taking the time to leave a review for our 27x40 Black Snapezo® Snap Frame. We are thrilled to hear that this is your second Snapezo frame and that you are satisfied with the product. Your feedback means a lot to us and we are grateful for your loyalty. If there is anything we can assist you with, please do not hesitate to reach out to us. We appreciate your support and hope to continue providing you with excellent products in the future.
Frames work great, generally recommended. This shipment in particular had broken corners on the plastic inserts, consistent across both items in my order.
But I haven’t received it yet
Thank you for your feedback. We apologize for any inconvenience caused by the delay in receiving your product. We will ensure your order is delivered as soon as possible.
Great quality frame, will be buying from this company again.
Nice product. Warning about Sharp edges was helpful. After de-burr, should have been re-painted. One corner was bare metal.
Dear Andrew, Thank you for your feedback. We will make sure to take your suggestion into consideration and work towards improving our product to better meet your expectations. Please do not hesitate to reach out to us if you have any further concerns. Thank you for choosing us!
This was my first time ordering from you. I would give the quality of the frames a 5 star review. They are exactly what you see when looking at them online. Good quality. As far as service - I ordered 5 frames, we had a big meeting planned and 1 frame came in, then the day of the meeting, 3 more frames came in and just last week the last one came in. I had ordered them well in advance of the meeting and when I ordered them all together I just assumed they all would be shipped together. It was a little disappointing. I had to go and buy some cheaper frames so that I could hang the posters for the meeting.
Hello Lorie, Thank you for taking the time to leave a review and for choosing our Snapezo® Snap Frames for your meeting. We are glad to hear that you are satisfied with the quality of the frames. We apologize for any inconvenience caused by the frames being shipped separately. We always strive to provide the best service possible and we will use your feedback to improve our shipping process. Thank you for your understanding and we hope to serve you again in the future. Have a great day!
Frames are great. But why send 4 frames in 4 separate packages, making shipment 4 times great (at your cost)?!?!
Hi there! Thank you for your feedback. We apologize for the inconvenience caused by receiving multiple shipments for your frames. Our team is always looking for ways to improve our shipping process and we will definitely take your suggestion into consideration. We are glad to hear that you are enjoying the quality of our frames. Thank you for choosing our product. Have a great day!
Never seen the front loading before. Really only 27x41 out there REASONABLY PRICED! But the matte cover really MADE the poster since it’s HIGHLY reflective Mylar. Also customer support was A+++ - I NEVER write reviews but SnapEzo / 1st class!
Hi there! Thank you for taking the time to leave a review for our 27x41 Black Snapezo Snap Frame. We are glad to hear that you were satisfied with our product. We always aims to provide top-notch customer support and we are thrilled to have met your expectations. Thank you for choosing our product. Have a great day!
Every one I bought was misaligned at the corners so that one end has gaps between the top and sides of the frame, and protruding edges on the bottom. When I pointed this out I was told to fix it with a screwdriver, but these things are screwed so tight that's impossible. All that happened was the back panel fell out. It's also hard when the frame is fixed on a wall to hold a poster in place long enough to position the clear cover over it... Often the clear cover will flop around or fall down, causing permanent creases and dings in the plastic.
Thank you TJ for taking the time to share your feedback with us. We are sorry to hear about the issues you experienced with the snap frames.
After reviewing our records, we could not find any communications from your email address. However, we did find an order for a heavily discounted customer return deal purchased by someone with the same initials and name, which was refunded in full.
From your description, it sounds like you might be trying to fit a mounted poster into the frame, which can indeed cause some alignment issues. We understand that this is frustrating and not the experience we strive to provide. With over 1 million Snapezo frames in use daily in the US and more than 70% of our customers reordering, your experience is certainly an extremely rare occurrence.
As we have already refunded you in full for the half-price frames you purchased, there isn't much more we can do in terms of compensation. However, we genuinely value your feedback and would love to assist you further if there are any additional concerns or if you decide to try our frames again in the future.
Thank you again for your feedback, and we hope to serve you better next time.
I love this frame. It worked perfectly for my needs and very reasonably priced. Highly recommend these frames. Was not big and heavy either. Very easy to hang!
Thank you for your amazing feedback! We are thrilled to hear that you love our 32x48 Black Snapezo® Snap Frame and that it met your needs perfectly. Our team strives to provide high-quality and reasonably priced products for our customers. We appreciate your recommendation and are happy to hear that the frame was easy to hang. Thank you for choosing us!
L
27x41 Green Snapezo® Snap Frame - 1.2" Profile Laura Exactly as described, good pricing, high quality product, quick shipment. Thank you!
Thank you so much for your 5-star review! We're thrilled to hear that you found our product exactly as described, well-priced, and of high quality. We're also glad that your shipment arrived quickly. Your satisfaction is our top priority, and we appreciate your positive feedback. If you need any further assistance, please don't hesitate to reach out.
Thank you again!
This is awesome
Hello! Thank you for your kind words about our product. We are thrilled to hear that you loved our 24x36 Inches Black Snap Frame - 1.25" Profile. Thank you for choosing us. We appreciate your support!
Just perfect
Thank you for your kind words! We are thrilled to hear that our 8.5x11 Black Snapezo® Snap Frame with a 1' profile was the perfect fit for your needs. We appreciate your support and hope to continue providing you with excellent products in the future. Have a great day!
The product is very good and very attractive. We used them in our commercial building for elevator signage. Very solid and great quality.
Hi there! Thank you for your kind words about our product. We are thrilled to hear that you found our 8.5x11 Black Snapezo® Locking - 1.25' Profile to be excellent and attractive. It's great to know that our signage was able to meet your needs for your commercial building. Thank you for choosing us. We appreciate your support!
Awesome awesome. Love the product and it’s very good for my pictures.
I made my own magnet board to hold all my travel magnets. This frame was exactly what I had been looking for.
Hello KJ, Thank you for taking the time to leave a review! We're so glad to hear that our Silver 36x48 Poster Frame was the perfect fit for your magnet board project. We hope it adds a special touch to your collection of travel magnets.
S
16x20 Black Snapezo® Weather Resistant - 1.38" Profile Susan B. Unfortunately the frame came damaged twice, but customer service was excellent and refunded my payment quickly. We were able to take the frame apart and use parts from the 2 frames. The frame is outside in our lanai and looks great.
Thank you for your feedback and for giving us the opportunity to make things right. We are glad to hear that our customer service team was able to assist you promptly and provide you with a satisfactory solution. Thank you for choosing our product and we hope to serve you again in the future.
Regards.
It arrived quickly. Along with the arrival were various ways of getting support. It looks great. The snap open/close works well. Would highly recommend.
Thank you for taking the time to leave such a positive review for our 27x40 Gold Snap Frame! We are thrilled to hear that it worked for your project. We take pride in providing excellent customer support, so we're glad to hear that it was helpful for you. Thank you for recommending our product, we truly appreciate it.
This is my 1st experience with your frames. They are everything you advertise about them. I was able to load my posters easily by placing the frame on a table. If I can get the same price, I'll be buying 2 more. Thanks, John
Hi John,Thank you for choosing Snapezo! We're thrilled to hear that our frames lived up to your expectations. We appreciate your support and hope to provide you with the same great price for your future purchases. Thanks again!